This ran in the opinion section of the Idaho Press Tribune this week. Thank you Mr. Prange for allowing us to serve you and sharing your view. We love to hear from our patients. Please let us know how you think we are doing and how we can improve in the way we serve you and your family.
Posted: Tuesday, March 11, 2014 12:00 am
As a business owner, I believe in excellence. I also believe in competition. Quality from our competitors makes us better, it has to or our business will fall behind and no longer serve our customers and community like we should.
Because I look to provide quality services to all of my customers, I am always pleased when I find other organizations that have the same vision to provide excellence in all they do.
Saltzer Medical Group and St. Lukeâ€™s are organizations that have shown me through many years of medical care they strive to put the patient first in all situations.
As a long-time Saltzer patient, I have received nothing but exceptional care. I would venture to say that there is nowhere in the nation that I could receive better services than I have at Saltzer and St. Lukeâ€™s. The partnership with Saltzer and St. Lukeâ€™s makes the medical community stronger and even more patient-focused.
I often have ongoing health care concerns, and I appreciate Saltzerâ€™s willingness to accommodate me by providing their services at the hospital that works best for me. Although I appreciate St. Lukeâ€™s, it is often more convenient for me to have procedures done at St. Alphonsus in Nampa.
I am thankful that Saltzer physicians work with both hospitals in an effort to best serve the needs of their patients.
In a perfect world, health care would be provided by physicians and hospitals that are more focused on providing the best quality care possible for the patient, regardless of hospital affiliation. However, knowing this world is not perfect, Saltzer and St. Lukeâ€™s are as close as I can get.
As I see it, Saltzer and St. Lukeâ€™s are the future of health care in this valley. They are setting the standard of excellence and are challenging others to live up to higher expectations.
* George Prange, Nampa